Highlights of Qualifications:

• Certification in PMP
• Outstanding experience of managing projects and associate change management
• Profound knowledge of global markets and corporate banking
• Sound knowledge of Change and Release Management processes
• Ability to develop and maintain knowledge of functional areas
• Ability to transit all plans into actions
• Excellent Microsoft Office applications skills
• Ability to multi task for various projects and prioritize work
• Ability to manage communication with management
• Familiarity in telecom functional areas

Professional Experience:

Change Manager

SAIC, Tunica, MS

October 2008 – Present

• Performed regular project risk and assisted in mitigation assessment for all change processes.
• Prepared project plan and administered efficiency of functional resources.
• Performed research to maintain efficiency in quality of services for all project deliverables.
• Assisted both internal and external resources and provided efficient business resolutions.
• Managed all communication with project managers for various change activities.
• Prepared appropriate resolutions to achieve all business objectives.

Change Analyst

Fast Switch, Ltd., Tunica, MS

August 2003 – September 2008

• Managed all change requests throughout organization.
• Maintained all correct procedures and ensured accuracy.
• Developed and distributed all change management reports.
• Provided support to all support groups and provide answers to all queries.
• Documented all reports and agendas for various change management meetings.
• Ensured response to change requests within required timeframe and monitored impact on various businesses.
• Maintained reports for all change requests and monitor all metrics impacting business.
• Ensured compliance to all IBS procedures and guidelines.

Education

Bachelor’s Degree in Computer Science

Western Connecticut State University, Danbury, CT